Permission Denied Please Try Again Duo

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Contents

• 1 What is Duo Security
• 2 Why Duo Security?
• 3 Configuring Duo Security
• 4 Enabling Duo Security as an Admin User
• v Enabling Duo Security as a Customer
• 6 Using Existing Duo Accounts With WHMCS
• 7 Troubleshooting
  • seven.one The 2nd factor you supplied was incorrect. Please effort again
  • 7.2 Invalid Integration

What is Duo Security

Duo Security increases security by adding a second identity verification to logins. By requiring both a password and a unique former code, information technology protects your WHMCS installation and accounts against unauthorized admission.

Why Duo Security?

Duo Security is gratis upwardly to ten users, which makes it a perfect solution for securing administrator logins.

The Duo Mobile app is free and available on all major smartphone platforms, and lets users easily generate passcodes without the cost and hassle of hardware tokens.

iPhone®, Android™, BlackBerry®, and Windows® Phone users tin can also apply Duo Push. This "pushes" login or transaction details to your phone, allowing for firsthand one-tap approval.

You will require a Duo Security account with an account level of Duo MFA or higher in club to admission the Duo API. Click here to sign upwardly.

Configuring Duo Security

To configure Duo Security in WHMCS, follow the steps below:

1. Log in to your account at Duo Security.
2. Click Applications in the left sidebar.
3. Click Protect an Application.
4. Under Auth API, click Protect this Application. If you lot don't see this option, contact Duo support.
5. Retrieve the following values:
   • Integration Key
   • Secret Primal
   • API hostname
6. Log in to the WHMCS Admin Expanse as an admin with Full Administrator privileges.

   

   Complete configuration in WHMCS

7. Navigate to Configuration () > System Settings > 2 Cistron Authentication or, prior to WHMCS 8.0, Setup > Staff Management > Two-Factor Authentication.
8. Click Actuate side by side to Duo Security.
9. To enable Duo Security every bit a 2-factor option for staff, check Enable for Staff.
10. To enable Duo Security for customers, check Enable for Clients.
11. Enter the Integration Primal, Secret Key, and API Hostname you retrieved.
12. Click Relieve Changes.

Enabling Duo Security as an Admin User

To enable Duo Security for an admin:

1. Perform the steps higher up to configure Duo Security.
2. Navigate to the My Account page inside the WHMCS Admin Expanse.
3. Click Enable Two-Factor Hallmark.
4. Follow the instructions to complete the setup process.

Enabling Duo Security as a Client

To enable Duo Security as a customer:

1. Log in to the WHMCS Client Expanse.
2. Go to Account > My Account > Security Settings or, prior to WHMCS 8.0, My Account > Security Settings.
3. Click Enable Two-Factor Authentication.
4. Follow the instructions to complete the setup process.

On all hereafter login attempts, the customer will exist asked to complete the Two-Factor Hallmark process.

Using Existing Duo Accounts With WHMCS

The WHMCS Duo integration uses the following format for admins that it transmits to Duo:

adminemailaddress:adminemailaddress:whmcslicensekey

You can use existing Duo accounts or users to complete two-gene authentication into the Admin Area. To practice this, employ the allonym function in Duo to create an alias for the admin. For more information, see Duo's Aliases Guide documentation.

Troubleshooting

The second gene yous supplied was incorrect. Please endeavor again

Seeing this error when activating the DuoSecurity method for the commencement time indicates that the code does not match what DuoSecurity expects. This is caused past the time on your server not matching DuoSecurity's clocks.

You can see the time in the top-right corner of your WHMCS Admin Area. WHMCS retrieves this directly from your server's PHP configuration and you lot must ensure that the server time is synced exactly with UTC. For example, if the server time is 00:01 and the fourth dimension at DuoSecurity is 00:00, you volition meet this error. Syncing the server with NTP to verify the fourth dimension volition resolve this.

Dissimilar timezones are taken into account, ensuring that these differences won't crusade a problem.

Invalid Integration

An Invalid Integration error is displayed on the Duo hallmark screen when the keys/hostname used in Duo module configuration are incorrect. Please reconfigure the module settings past following the steps in a higher place.

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Source: https://docs.whmcs.com/DuoSecurity

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